Legal

Privacy Policy

Last updated: March 2026

1. Who We Are

Concept Window ("we", "us", "our") is a digital services company. This privacy policy explains how we collect, use, and protect your personal information when you use our website at conceptwindow.com.

2. Information We Collect

We may collect the following types of information:

  • Contact information (name, email address) when you fill in a form or book a call
  • Project details you share with us during consultation
  • Usage data collected automatically (pages visited, time on site, device type) via analytics tools
  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and schedule discovery calls
  • Deliver the services you have engaged us for
  • Send you relevant updates, resources, or project communications
  • Improve our website and services through analytics
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers (such as email tools, scheduling software, or analytics providers) strictly to operate our business. All third parties are required to handle your data securely and in accordance with applicable law.

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have rights including: access to your data, correction of inaccurate data, deletion of your data, objection to certain processing, and data portability. To exercise any of these rights, contact us at info@conceptwindow.com.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting an updated version on this page with a revised date.

9. Contact Us

For any questions about this privacy policy, contact us at info@conceptwindow.com.